A.We are ready at your service.
B.The computer is working.
C.it provides you with free service and parts
A: There! Here we are.You can turn on the power on.
B: Great!
(1)______. Thank you very much.
A: It’s our pleasure. By the way,your warranty is good,.so
(2)_____.You just sign your name here in the form.
B:Thank you.May I sign here?
A:Yes.If anything wrong with your computer,don’t hesitate a moment to call us.
(3)_____.
B: I appreciate your coming here in time.
答案与解析:
1.【答案】B
【解析】根据A说的内容“您可以开机了”以及B说的内容“太好了”可知,B的电脑出了故障,现在已经维修好了,所以选B“电脑又恢复正常了”。
2.【答案】C
【解析】根据空格前B说的内容“您的电脑还在保修期”可知,B要向A说明可享受的服务项目,所以选C“可以享受免费维修和更换零部件”。
3.【答案】A
【解析】根据空格前A说的内容“如果电脑再出现什么问题,请立刻给我们打电话”以及B表示感谢的话可知,A要讲述服务态度,所以选A“我们随时愿为您服务”。
相关阅读:
推荐资料热点关注
Copyright ? 2011-2012 Powered by TDXL.CN 深圳市新阳光教育发展有限公司 2011-2012 All Rights Reserved.
地址:深圳市福田区深南中路2010号东风大厦14楼 电话:0755-83234965 粤ICP备08119305号 ![]() ![]() ![]() ![]() |